Program 101:
Leadership development
New to a leadership position or in need of developing basic team management skills and abilities, this series of workshops will provide participants with the essential tools in the deployment of their operational leadership.
Ten potential themes, to be included in whole or in part in a dynamic journey of development.
or refer to the content below
The LeaderZone Approach
- Our workshops are appreciated for their dynamism and their self-reflective dimension. They are designed to allow participants to explore, to exchange with their colleagues and coach in a constructive way, to learn and to commit to action.
- This is ensured by using various techniques, such as simplified scientific models, inspiring stories, self-reflection exercises, discussions (in large groups, in small teams or in pairs), analysis of real cases, demonstrations, auto-diagnostics, experiments, debates or mini games.
- During a workshop, some post-training missions are suggested and the participants are invited to identify concrete actions that they will put in place to ensure the transfer of learning in their daily lives and achieve the desired results.
- Adaptable content to your reality and your needs
- Learning-track format to drive a long-term transfer of skills
- 2 or 3 hours per workshop
- Every 2 or 3 weeks
- An optimal cohort of 12 participants
- Virtual, in person, hybrid or comodal
- Self-reflective activities, concrete transferable tools, and post-training missions
- High level of interaction and coaching-style facilitation
- Integrating the LeaderZone platform is recommended for sustained learning throughout the program (activities between workshops))
The content in brief
Workshop 1.
Revisit your leadership practices
Position yourself as a responsible and engaging leader
and support your team in performance
- The 3 dimensions of leadership (authority, credibility, and proximity): repositioning
- The challenges of leadership in the current context
- The pitfalls of the leader: evaluation and action planning to avoid them
- Essential skills for success
- Revisiting your raison d’être as a team leader
Workshop 2.
Adapt your communication
Communicate clearly and ensure understanding, commitment, and collaboration
- Practical tips and tools adapted to the operational communication
- Setting and communicating clear goals
- The listening pitfalls and the best practices
- The 4 colors/communication profiles and some adaptation tricks
Workshop 3.
Coach and empower
Develop coaching skills to inspire
and guide employees towards solutions
- Leader's hats
- The leader-coach posture and its advantages
- The art of asking open-ended questions
- The SCORE model to structure your conversations
Workshop 4.
Delegate effectively
Delegate and empower employees
to achieve better results
- Assign tasks vs. delegate responsibilities
- The essential conditions for successful delegation (willingness and environment)
- The 6 steps of effective delegation
Workshop 5.
Provide engaging feedback
Communicate constructive feedback to support
the development of your collaborators
- The different types of feedback
- The conditions for feedback that nourishes and supports
- The POISE Technique
- Recognition as a lever of commitment
Workshop 6.
Demonstrate emotional intelligence
Decode your emotions and those of others
and act for more constructive interactions
- Emotional intelligence defined
- Plutchik’s wheel of emotions
- Triggers and reactions
- Internal dialogue
- The ladder of inference
- The Transactional Analysis model for the emotionally charged situations
Workshop 7.
Bouncing back through difficult situations
Analyze the causes and tale actions to restore the situation
- The inventory of difficult situations
- Analysis of some performance gaps: information, resources, skills, or commitment
- Conflict prevention and mediation
- Support for employees in difficulty
Workshop 8.
Take care of the mental health of your team
Work differently to promote well-being
and optimize performance
- The emotional grid – a popular model for taking your pulse and acting
- The stress curve: from good to bad
- Signs of distress
- Choose your battles and learn to let go
- Meet a collaborator – the 20 Ts that do good
Workshop 9.
Set priorities
Adopt effective methods to prioritize needs,
tasks and actions
- The balance wheel
- The priority matrix
- Practical tools and tips for operational management (emails, to-do lists, calendars, meetings, etc.)
- Dealing with procrastination and procrastinators
- Negotiate impromptu requests
Workshop 10.
Prepare and lead productive meetings
Prepare effective meetings and facilitate
with dynamism to stimulate interaction
- The climate (fostering interaction and collaboration)
- Content (3 types: information, discussion, decision + agenda)
- The process (punctuality and tips for an optimal process)
- The tools (technology at the service)
- Facilitation (difficult participation and impact communication tips)
- The follow-up (starting a successful conclusion)
