
Relational Debt: The Hidden Cost That Slows Your Projects
Une relation d’affaires n’est pas toujours belle, fluide et harmonieuse. Elle peut aussi être lourde, ambiguë ou inégale. Chargée d’attentes jamais nommées, de promesses floues,
Article published in the HR Review of the Order of Certified Human Resources and Industrial Relations Advisors of Quebec (CRHA) Volume 25, No. 4 – September/October 2022
View the article on the website carrefour RH

Une relation d’affaires n’est pas toujours belle, fluide et harmonieuse. Elle peut aussi être lourde, ambiguë ou inégale. Chargée d’attentes jamais nommées, de promesses floues,

Whether you've just taken on a management role or welcomed a newborn, the initial shock is the same. You were expecting to receive a secret instruction manual.

People often say leadership isn’t what you say, it’s what you tolerate. If you let a worker go without a helmet “just for two minutes,” your safety policy is worthless.

By delegating data analysis and scenario simulations to the machine, we free up mental space. AI becomes the means that gives us back the time and energy to treat our people as the end – not just as a metric or a lever.

“I am in Quebec, I teach all the children in front of me. I have a society to build, and my goal is to open minds, not to

As soon as we judge without curiosity ("It won't work", "He lacks leadership", "I already know the answer", etc.),
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