Do you support a psychological safety climate?
“Psychological safety is the secret to creative and high-performing teams,” wrote Amy Edmondson, Novartis Professor of Leadership and Management at the...
A big part of your job is talking, isn’t it?
You announce changes, explain decisions, give feedback, reassure, set people back on track… and sometimes, you end up doing a little impromptu stand-up in front of your team on a Monday morning at 8 a.m.
In the moment, you feel like you were clear.
Two days later, someone asks, “Wait, we’re changing priorities already?”, someone else didn’t hear anything at all, and your boss brings up a point you thought was “settled.” The result: you wonder if you actually communicated… or just produced sophisticated background noise.
The biggest trap in communication is not running out of words.
It is believing that because you spoke, the message landed. Between what you think, what you say, and what the other person understands (with their filters, their stress, their own Monday morning), there is sometimes an ocean of gray areas… and a few boomerangs that come back to hit you at the next meeting.
Brené Brown says that "clarity is kind".In other words, leaving your team in the fog so you don’t have to be “the bad guy” is anything but a gift.
Communication is the mirror of your courage:
Our article Leadership: The Cornerstone of Our Job Sites explores precisely how leaders’ presence and clarity make a concrete difference in the field, both for safety and for the performance of workers on construction sites.
We look at how a leader who clearly communicates expectations, boundaries, and objectives creates an environment where people dare to ask questions, flag risks, and name a problem before it grows too big.
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