Do you support a psychological safety climate?
“Psychological safety is the secret to creative and high-performing teams,” wrote Amy Edmondson, Novartis Professor of Leadership and Management at the...
A big part of your job is talking, isn’t it?
You announce changes, explain decisions, give feedback, reassure, set people back on track… and sometimes, you end up doing a little impromptu stand-up in front of your team on a Monday morning at 8 a.m.
In the moment, you feel like you were clear.
Two days later, someone asks, “Wait, we’re changing priorities already?”, someone else didn’t hear anything at all, and your boss brings up a point you thought was “settled.” The result: you wonder if you actually communicated… or just produced sophisticated background noise.
The biggest trap in communication is not running out of words.
It is believing that because you spoke, the message landed. Between what you think, what you say, and what the other person understands (with their filters, their stress, their own Monday morning), there is sometimes an ocean of gray areas… and a few boomerangs that come back to hit you at the next meeting.
Brené Brown says that "clarity is kind".In other words, leaving your team in the fog so you don’t have to be “the bad guy” is anything but a gift.
Communication is the mirror of your courage:
Communicating is not just stringing together “the right words” like beads on a necklace. It is accepting to make yourself visible, to take a stand: daring to say no, setting a clear frame, admitting that you don’t have all the answers, or revisiting a decision when needed.
Our training Courageous Leadership helps you strengthen this inner posture so you can hold essential conversations without tipping into aggression or, on the other hand, hiding behind strategic silence. We work on concrete reflexes to calmly address what is uncomfortable: disappointed expectations, behaviors going off track, or team tensions.
The goal? For your words to become a lever for trust rather than a source of discomfort.
Don’t hesitate to meet with us so we can adapt this program to the reality of your organization.
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We look forward to hearing from you to learn how we can support you.