DEVELOPMENT ZONE
A multitude of themes in a modular format adaptable to your organizational reality and to the learners’ needs.
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PRIORITIZE YOUR DEVELOPMENT ZONES
Where to start? What capacity will you need to develop first? Which skill is needed? So many questions that arise when we need to carry out a development needs assessment. Answer the diagnostic questionnaire
EXPLORE YOUR POWER ZONE
ALIGNEMENT
Your Essential Leadership Skills
Goals
State your purpose for being a leader
Evaluate your current challenges and plan your actions
Content
Your challenges inventory
Your 10 essential leadership skills
Strengths and vulnerabilities of your team
Your development plan in action
ADAPTATION
Balanced Leadership
Goals
Position your leadership attributes
Analyze situations and adapt your leadership
Content
The 3 Dimensions of the LeaderZone
The 6 Approaches to adapt to different situations and people
Analysis of real cases
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CONTRIBUTION
Performance Management
Goals
Define and communicate performance indicators
Support employees in achieving results
Content
The contribution management process
Experiment: Draw me a sheep
Setting agile objectives SMARTER+
The Essentials to communicate engaging objectives for guaranteed results
EMPOWERMENT
Engaging communication
Goals
Explore the employees’ needs
Support initiative taking and accountability
Content
Exploration questions
Otto Scharmer’s 4 listening levels
The Principles of empowering communication
Practice and role play
OPTIMIZE YOUR INTERZONES
CONNEXION
Emotional intelligence
Goals
Analyze your emotional reactions
Avoid conflicts and build relationships based on trust
Content
The emotional grid
Internal dialogue
Transactional analysis
MOBILIZATION
Inclusion and collaboration
Goals
Analyze the mobilization levers
Take action to promote inclusion, commitment, and lasting partnership
Content
Mapping the diversity of your team
The collaboration matrix
Diversity: uniqueness and belonging
Actions that promote mobilization and inclusion
COMMUNICATION
Communication profiles
Goals
Understand your communicator profile
Initiate adapted and constructive conversations
Content
Questionnaire to explore your profile
The behaviors of the 4 profiles
Tips for better communicating with each profile
MEETING
Energetic and productive meetings
Goals
Prepare effective meetings
Facilitate and energize your meetings
Content
Different types of meetings and different preparations
Logistics of virtual or face-to-face meetings
The Facilitator’s skills and behaviours
Dealing with difficult participants
GET OUT OF YOUR COMFORT ZONE
FEEDBACK
Positive and constructive feedback
Goals
Faire preuve de reconnaissance pour renforcer l’excellence.
Find solutions by providing constructive feedback
Content
The Impacts of an efficient recognition
The 7P of an energizing recognition
The Pitfalls of negative feedback
The POISE technique for conducting a constructive feedback conversation
DELEGATION
Effective delegation of responsibilities
Goals
Differentiate delegation from assignment
Communicate engaging delegations
Content
Limiting beliefs and pitfalls of delegation
The qualities of a successful delegating leader
Delegation in 6 steps
Practice and role play
Solutions to some difficult situations
COURAGE
Dare to act
Goals
Analyze your reaction patterns during difficult situations
Find personalized means to dare
Content
The logical levels of Robert Dilts
Comfort, stretch, and courage zones
The courageous leader’s behavior: towards bosses, colleagues, and collaborators
The 4T’s: Try, Tell, Trust, Take-in
PRESENTATION
Impactful Interventions
Goals
Defuse the difficulties of design and facilitation
Present with impact
Content
Design based on a key message and a common thread
The art of building supporting slides
The Posture of a winning presenter
Practice and feedback
ÉLARGIR SA ZONE D'INFLUENCE
COACHING
Support for growth
Goals
Support employees in their search for solutions
Initiate growth-oriented conversations
Content
The art of asking the right questions
SCORE process for solutions planning (symptoms, causes, objectives, resources, effects)
The Walt Disney method to develop creativity
Perceptual positions to understand conflicts
Practice and feedback
CHANGE
Humans through Transitions
Goals
Plan and communicate changes
Support through transition
Content
Kubler-Ross change curve
Overcoming resistance and support through needs
Winning behaviors in VUCA situations
INFLUENCE
Navigating through Organizational Policy
Goals
Analyze your political context
Build an influence strategy
Content
Systemics of your political environment
The 3 Approaches to influence: logic, power, and emotion
A 6-steps influence strategy
Mutual coaching
NEGOTIATION
Win-win solutions
Goals
Analyze the desired objective, the threshold, and the withdrawal
Use impact techniques
Content
Choice of profile to ensure a long-term partnership with stakeholders
3 Keys to preparation
Pressure games
CIBLER SA ZONE D'EXCELLENCE
RECOVERY
Bridging the gaps
Goals
Diagnose performance issues
Build development plans
Content
Difficult or struggling employee
Undesired behaviors
Identification des causes: informations, moyens, compétences ou engagement?
Build an individual development plan
IMPROVEMENT
Evolving operations
Goals
Engage your team in an improvement process
Imagine and implement solutions
Content
Overcoming limiting beliefs
Preparing your team to continuously improve
The 5 Whys and the Ishikawa diagram
Brainstorming to co-create
The decision-making process
LEARNING
Skills development
Goals
Optimize the use of talents
Develop attitudes, knowledge, and skills
Content
Assessment of your team’s talents
Inventory of learning activities (the 70, 20, 10 rule)
Technical training in 5 stages
Development in action
PRIORITIZATION
Time management
Goals
Sort my tasks and responsibilities by priority
Optimize the use of resources
Content
My balance wheel
The Eisenhower matrix
My positioning versus the laws of time
Operational tips and tricks